Delivery and returns

Posti €3.90 – free for orders over €45*

Matkahuolto €4,90 – free for orders over €60*

PostNord €4,90 – free for orders over €60*

DHL Express home delivery €8.99 – free for orders over €150*

Home delivery €10.99 with Posti, €10.99 with PostNord – free for orders over €200*

*After discounts

Please note that the value of gift cards does not count towards the minimum order total required for free delivery. So if you order both gift cards and products, make sure that the value of the products exceeds €45 if you want free delivery for your order. This is because gift cards are always delivered electronically and are not physical products.

Handling time at our warehouse

All orders are usually shipped from our warehouse within two business days* (Mon-Fri)! 

The majority of orders sent to the capital region, Turku and Tampere, which reach us by 9 pm on a weekday, will be delivered on the next working day, if Posti is chosen as the transport company. Orders placed through DHL or Postnord leave our warehouse on the same business day if the order arrives before 2 p.m.

*During big campaigns, e.g. Everything -X% and Black Friday, collection times may be longer.

Order delivery time

• DHL Express usually the next business day
• Postnord, Matkahuolto and Posti usually 1-2 business days, in northern Finland usually 3-4 business days.

The transport time estimate is calculated from the day the delivery has left our warehouse.

The shipping company's delivery time to the pick-up point or recipient's address depends on the selected shipping company and delivery method. The transport companies are responsible for the delivery times of the transport companies.

Store pickups are usually collected within 24 hours. During campaign periods, the processing time is 2-7 days.

You can also pick up your order from Yeppo's store (not Oulu), if all the products you selected are available in the chosen store.

Products cannot be combined for delivery from both the online store and the physical store's inventory in the same order. Product availability is always confirmed in the store, and you will receive confirmation of the products when you get the notification that the order is ready for pickup. Store pickup is always free of charge.

Store pickups are held for 14 days.

Read more about store pickups here.

Germany

• DHL Express home delivery €11.90 - free for orders over €80. Delivery usually the next business day.
• GSL pickup point delivery €5.90 - free for orders over €50*.
• Postnord pickup point delivery €9.90 - free for orders over €100*.
• DPD pickup point delivery €9.50 - free for orders over €150. Delivery usually 2-6 business days from shipment.

Delivery Time

Calculated from the moment the order leaves our warehouse.

DHL Express 1 business day.

GSL / Postnord / DPD / Matkahuolto in Europe 2–6 business days.

Posti / Bring in Europe 2-8 business days.

Order Processing Time at Our Warehouse

All orders are normally picked and shipped from our warehouse within 1-2 business days* (Monday to Friday)!

You can see the estimated delivery time alongside the shipping cost.

*During major campaigns, e.g., All -X% and Black Friday, processing times may be longer.

Pickup point delivery: €5.80 - €7.50 - Free on orders over €60/150€*. Carrier: Postnord.

Matkahuolto Baltics (Estonia, Latvia, Lithuania) €3.99 - free on orders over €35*.

Matkahuolto pickup point delivery: €6.90 - free on orders over €60* (Denmark only).

DHL Express home delivery: €11.90 - free on orders over €200.

Postnord home delivery: €12.99 - free on orders over €200* (Estonia only).

*After discounts.

Please note that the value of gift cards does not count towards the minimum order amount for free delivery. If your order includes both gift cards and products, make sure the value of the products exceeds €60 to qualify for free shipping. This is because gift cards are always delivered digitally and are not physical products.

Handling time at our warehouse

All orders are usually collected and shipped from our warehouse within two business days* (Monday to Friday)!

*During big campaigns, e.g. Everything -X% and Black Friday, collection times may be longer.

Order delivery time

The shipping company's delivery time to the pick-up point or recipient's address depends on the selected shipping company and delivery method.

• DHL usually the next business day.
• Postnord / DPD / Matkahuolto usually 2-4 business days.
• Matkahuolto Baltic (Estonia, Latvia, Lithuania) – Delivery time 2–5 days. Matkahuolto’s partner in the Baltics is Omniva (Estonian Post). The parcel is delivered for pickup either to the pickup point chosen by the sender or to the nearest pickup point determined by the recipient’s address. In Latvia and Lithuania, larger parcels are delivered directly to the recipient’s doorstep.

The transport time estimate is calculated from the day the delivery has left our warehouse. The transport companies are responsible for the delivery times of the transport companies.

Orders delivered to the EU area include all taxes and fees. Orders are shipped with delivered duty paid (DDP) delivery.

We deliver to the following countries: Sweden, Belgium, Bulgaria, Czech Republic, Denmark, Germany, Estonia, Ireland, Greece, Spain, France, Croatia, Italy, Cyprus, Latvia, Lithuania, Luxembourg, Hungary, Malta, Netherlands, Austria, Poland, Portugal, Romania, Slovenia, Slovakia.

Poland, Netherlands, Luxembourg, Belgium

• DHL Express home delivery €11.90 - free on orders over €200. Delivery usually the next business day.

Italy, France, Austria, Czech Republic, Spain

• DHL Express home delivery €14.90 - free on orders over €200. Delivery usually the next business day.

Hungary, Portugal, Slovakia, Slovenia, Ireland, Bulgaria, Greece, Croatia, Cyprus, Malta, Romania

• DHL Express €23 - free on orders over €300. Delivery usually the next business day.

Order values are calculated after discounts. Please note that the value of gift cards does not count towards the minimum order amount for free delivery. So if you order both gift cards and products, make sure the value of the products is over €50 if you want free delivery for your order. This is because gift cards are always delivered digitally and are not physical products.

Order processing time at our warehouse

All orders are usually picked and shipped from our warehouse within 1-2 business days* (Monday to Friday)!

You can see the estimated delivery time next to the shipping cost.

*During major campaigns, such as All -X% and Black Friday, processing times may be longer.

Delivery time

Calculated from the moment the order has been dispatched from our warehouse.

Postnord / DPD / Matkahuolto in Europe 2–6 business days.

Posti / Bring in Europe 2-8 business days.

DHL Express 1 business day.

EU Area

Orders delivered to the EU area include all taxes and fees. Orders are shipped with delivered duty paid (DDP) delivery.

Yeppo & Soonsoo orders are all shipped from our warehouse located in Finland.