Shipping & Returns
SHIPPING POLICY
TOIMITUS
Emme peri toimituskuluja, kun tilauksesi vähimmäisarvo on yli 20 euroa. Alle 20 euron tilausista tulee vain 2,99 euron toimitusmaksu.
Pakkaamme tilauksesi rakkaudella ja lähetämme tuotteesi aina viimeistään tilausta seuraavana arkipäivänä. Teemme aina parhaamme, jotta sinun ei tarvitse odottaa lahjaasi itsellesi tai rakkaillesi yhtään sen kauempaa. Suomessa lähetykset ehtivät perille 5 arkipäivän sisällä tilauksesta ja joskus jopa seuraavana arkipäivänä.
DELIVERY
We don’t charge any delivery fees when the order is over 20 euro. On orders below 20 euro, we charge only 2.99 euro.
We prepare and pack your order with utmost love and send the products the latest on the next weekday. We always do our best for you not to have to wait. In Finland, It takes a maximum of 5 weekdays for the order to arrive to you.
Direct shipping from Korea(Temporarily service)
We have received lots of inquires that direct shipping service with regards to Korean cosmetics and 'Weverse' Merches which called as a shopping agent service. So we have decided to open the service temporarily since 22.Apr.2020 until further notice.
All packages have weight limitation up to 3 kg per one package.
Here is the shipping charge list below
1. Weverse merches
Customer will pay the charge.
Charge includes
- Shipping Cost
- Finnish Customs Fee : (Cost of product + Shipping Cost) X 0.24
- Handling Fee: 5.99 Euro
2. Other web sites
Customer will pay the charge.
Charge includes
- Cost of items
- Shipping Cost
- Finnish Customs Fee : (Cost of product + Shipping Cost) X 0.24
- Handling Fee: 0.03 X Price of original item (3%)
Return & Exchange Policy
In case you want to return some of the products you ordered, you must inform us within 14 days from the day you received your order. You can do this by sending an email to or visiting the Yeppo shop which is located in Mall of Tripla. Remember to include your order number. The order will be refunded only if the product is undamaged, unused and in the original package. Opened or used products cannot be returned.
Once you have informed us about the return, you have 14 days time to return the products. After we have received the products and confirmed that they are in good condition, we will refund the order in 14 days. We will send you an email to inform about handling the matter. Payment will be refunded via the same method you used for paying the order. The return is free for you.
If you have received a faulty product, please inform us via email and wait for instructions before returning the product. When returning faulty products, we cover all the shipping costs. In case you need any further assistance regarding our return and refund policy, please contact our customer care.
EsTONIA, SWEDEN, DENMARK
DELIVERY
Our items can be delivered to Estonia, Sweden & Denmark. The shipping cost is charged as a flat rate (19.99 €). The shipping is free when the order is over 200euro.
We prepare and pack your order with utmost love and send the products at the latest on the next weekday. We always do our best for you not to have to wait. In Estonia, Sweden and Denmark, It takes a minimum of 5 weekdays for the order to arrive to you.